What are the Project Management basic skills I should learn and master to avoid basic conflicts?

Familiarity with or knowledge in the following areas of interest within the discipline of Project Management are important to achieving success as a project manager:

  • Identification and definition of a project
  • Development of specified and implied requirements
  • Development of specified and implied tasks
  • Work Breakdown Structures (WBS)
  • Earned Value Management (EVM)
  • Development of milestones and timelines
  • Development of integrated schedules
  • Network Diagrams
  • Critical Path Method (CPM)
  • Program Evaluation and Review Techniques (PERT)
  • Activity sequencing
  • Progress tracking
  • Project management tools (Gantt charts, software, formulas, templates, etc.)
  • Team development
  • Team building
  • Stakeholder management
  • Conflict management and resolution
  • Cost estimating/planning
  • Managing to a budget
  • Role of the team leader or project manager
  • Role of the team member
  • Anticipating and managing change
  • Dealing with uncertainty
  • Dealing with unpredictability
  • Risk identification and management
  • Procurement document types (types of contracts)
  • Development and use of a Lessons Learned database
  • Core Documents (Project Charters, Mission Need Statements, Project Management Plans, Quality Control Plans, etc.)
  • The 5 Process Groups of a project (Initiating, Planning, Executing, Controlling and Closing)
  • The 9 Knowledge Areas of project management (IAW the Project Management Body of Knowledge…Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement)
  • Conflict fluency related to the 5 phases and 9 Knowledge Areas

Anyone in nearly any position can conceivably be called upon to be a project team member or even lead a project. Therefore, all professionals should be exposed to the principles and tenets of project management as it is used in industry and government. Without a fundamental understanding of the above listed issues, project managers are bound to run into basic conflicts that could be avoided and have a better understanding of how to comprehensively address larger conflict issues.

©2008 Dave Gerber and Dave Maurer – Extracted from “Are You a King or Queen of Conflict…in Project Management?

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