Privacy Policy

When you pay us online by credit card, your transaction occurs over a secure Internet connection that protects your transaction from the instant you enter your credit card information to the moment you receive payment confirmation. All sensitive data, such as credit card numbers, are transmitted using strong encryption making it very secure so that it cannot be altered or embellished during transmission, or viewed in log files. Synergy Development & Training, LLC does not sell, rent or lease its customer and mailing lists to third parties.

The information we collect is used for such purposes as improving our Web site, notifying customers about updates to our Web site or information, and contacting customers for marketing purposes. It is not shared with other persons or organizations for commercial purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an email to our contact address telling us that you do not want to receive e-mail from our company. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an email to us at the above address. Please provide us with your exact name and address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number. Please keep us informed of any changes or corrections to your information and/or status. Contact Information:

Timing and Delivery
Purchased products will be sent through the United States Postal System between 3-6 weeks from the time of processing. Shipping and handling charges are always listed next to the price of the product or service when applicable.

Return and Refund Policy
Synergy Development & Training, LLC stands by its work and shared knowledge and services. Due to fraud and the ability to ‘copy and return’, Synergy Development & Training, LLC will only accept returns that are related to damaged products. If your product or cd/dvd is damaged and you are not satisfied with your Synergy Development & Training, LLC, please call 571-235-8539 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. Configure-to-order, personalized or other customized product may not be returned for refund or exchange under any circumstances. The product must be returned to the Synergy Development & Training, LLC warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. You can only be refunded in the same manner you purchased the product and a telephone discussion with a Synergy Development & Training, LLC representative is required as a first step to initiate this process.

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